We're taking on customer service in a new series, starting with the idea that you always need to have a positive attitude and energy. And remember, "The customer isn't always right, but you have to make them feel like they are."
When starting your own business, you must create value and values. In the fourth part of his entrepreneurship series, George Thompson shares the importance of both, and why they're both necessary for a successful company.
Feedback can lead to career success by helping us build relationships and giving insight into how we are perceived. It can also be hard to take. Beth Boyton, RN, MS shares her tips on how to receive constructive feedback with an open mind.
Are you connecting? In the second part of her series, Ann Merrifield discusses Seth Godin's culture of connection and how you can be a part of it. It all comes down to making other people feel like they're the most important person in the room.
Head shots: no longer just for performers and models. Today, more than ever, head shots are an important part of being a professional. Before you get yours taken, scroll through our guide of professional head shot best practices.
The Nursing Pinning Ceremony is steeped in tradition. It's a rite of passage for nursing students as they transition to their professional careers. Learn more about the celebratory ceremony that's been taking place for more than 100 years.
When starting a new business, it's important to analyze what will or could possibly impact the company. A great way to do that is through a SWOT Analysis. We'll take you through the process.
You've decided you want a career in nursing, but now what? Our handy infographic should help you decide which path is right for you based on certifications, education needed, salary, duties and projected employment.
You've earned your associate degree - a major accomplishment! But now what? We asked Charlie Mackey of Columbia College a few questions about your potential next steps.