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Email accounts for individual faculty and student users are generated automatically when they activate their CougarTrack account. Any active applicant, student, full-time or part-time instructor will have access to their accounts as long as they are affiliated with the college. It is a lifetime account for alumni. Accounts for specialized use should be requested at least one business day in advance. Alumni who pre-date the CougarMail system also may request CougarMail accounts via the college ticketing system.