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Investigate MORENet Security Tickets

Overview/Description

Security alerts can be issued by MORENet in the case a user’s computer in our domain tries to  access content associated with malware/virus/spyware. This is usually concerning a user’s computer infected with malware. The user will be contacted by the security engineer, who will assist in resolving the alert.

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Cost

This service is offered for free and is performed on faculty and staff computers.

Estimated Delivery Time

This is a high priority and is normally resolved in hours.

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